Some great tips for family owned retailers from Wayne Rivers, President of The Family Business Institute. Relevant to other sectors too as many of the points relate to people matters.
For many people in this industry, retail and family go hand-in-hand. While running a family business is rewarding, it is not always easy. Hardware Retailing spoke with Wayne Rivers, co-founder and president of The Family Business Institute to gather 10 tips family business leaders can implement in any retail operation.