Nowadays it is impossible to speak to anyone in business without the topic of HR and staffing challenges.  Pay reviews, promotions and all that entails are an essential component of business life, and for family firms, that is the case too.

Family business leaders should not be exempt and should also welcome feedback, demonstrating a willingness to be part of a process, and providing them with an opportunity to learn more about what they do and how it is perceived.

Family business leaders do deal from the front, in many cases have their name above the door which is a big responsibility, but above all, need to look at ways to continually innovate the business and move it forward.

Feedback can be an important and integral part of the ongoing leadership development process and the evolution of the family firm too.